Although networks, issuers, and acquirers are making strides in the
switch to EMV, a significant number of retailers are resistant to making
the required upgrades to their point-of-sale hardware. During a recent
RAMP Mobile Retail Services conference, a panel of major retailers,If
you are looking for glassbottles for your bathroom walls. a processor acquirer, and a merchant association executive collectively criticized EMV mandates.
Visa,
MasterCard, American Express, and Discover Financial Services continue
to hold fast to the October 2015 deadline for merchants to have the
technology in place to handle EMV payments (fuel merchants have an
additional two years). Failure to upgrade their hardware will result in
an increased fraud liability burden for merchants.
Although its
well known that the U.S. EMV migration is coming about much later than
other countries, many do not see this as a negative. In fact, they see
it as quite the opposite, as it allows us in the U.S. to learn from the
experiences of other countries, potentially easing the transition here.
One
of the biggest complaints merchants make is in regard to the technology
itself. Many are concerned that by the time they complete the switch to
EMV, a new upgrade will be required, leaving them constantly behind the
curve.
For example, Murphy Oil has 16,000 gas pumps to convert
for EMV compliance. An upgrade of that magnitude is anticipated to cost
the company millions of dollars. That, combined with the potential risk
of the technology becoming obsolete by the time the switch is completed,
has led Murphy Oil to indicate they may not make the switch to EMV at
all.
According to the panel, another merchant concern centers on
the ongoing chip-and-PIN vs. chip-and-signature debate. With a number
of card issuers choosing not to require the use of a PIN to add security
to EMV-chip card payments, some merchants are concerned about the level
of fraud protection the switch will actually offer. There is also some
merchant unease about EMVs failure to address the shift in fraud to
card-not-present transactions.
Also discussed at the conference
is the general lack of awareness about EMV among smaller merchants and
the potential challenges this will pose to the success of the U.S.You
must not use the rfidtag
without being trained. migration. The panel also broached the subject of
EMV terminals and security. The group agreed that a security standard
must be established for the entire merchant community, not only for card
networks and financial institutions.
Members of the panel
conceded that although a number of merchants are unlikely to fully adopt
EMV until the last minute, many merchants are taking the necessary
steps toward meeting the requirements.
Last fall, a crowd of
reporters gathered at the Tim Hortons at Bay and Wellesley to watch the
Olympic triathlete Simon Whitfield buy a cup of coffee with his
BlackBerry. He tapped his phone against a payment terminal, and commerce
occurred invisibly. Mobile payments have arrived! declared a VP from
Rogers. The company had orchestrated the event to unveil Suretap, a
service that, in partnership with CIBC, allows customers to use phones
to wirelessly pay for stuff.
Suretap was then just a pilot
project, with a somewhat limited scopeonly for CIBC account holders,
only for people with Rogers wireless service, only compatible with
BlackBerry phones and restricted to transactions of $50 or less. By the
spring, fewer than 10,000 Canadians had given it a try. But leaders in
telecommunications anticipate a rapid, widescale embrace of wireless
payments, resulting in phones that act as full-service digital wallets
that store everythingcredit cards,Cheap handbags
dolls from your photos. debit cards, TTC passes, government-issued ID,
gift cards and library cards. In a recent survey of bankers and
retailers, 80 per cent said they expect the digital wallet to go
mainstream in the next few years.
At a daylong financial
technology conference at the Toronto Board of Trade in late March,
representatives from Samsung, Visa, Rogers and Interac gathered to map
out this bold new future, salivating over its possibilities. One Telus
executive on a panel at the conference called it the Holy Grail of
21st-century commerce. Bell, Telus and Rogers are so optimistic about
this business that they have put aside their differences and teamed up
to form EnStream, a system that will enable banks to issue virtual
credit cards onto our smartphones.
Pawel Chrobok, EnStreams
director of business development, predicts that with a single tap at
checkout, all transactions will occur simultaneously: the customer will
make a purchase that will be charged to a credit card or direct to a
bank account, be credited the value of digital coupons or gift cards
stored on the phone, earn Air Miles and receive a digital receipt. The
prospect delights retailers because lines in stores will move quicker
and more people will buy more things. The banks will be happy because
theyll issue tons of new cards, all at a fee. The phone companies love
that theyll get to charge banks for access to the phone owners SIM
card.
CIBC has spent roughly $25 million supporting the
development of a technology called Near Field Communication.Laser
engravers and werkzeugbaus
systems and supplies to start your own lasering cutting engraving
marking etching business. Its a chip that now comes with new models of
BlackBerry and Android phones, and it lets the user make secure
transactions when placed within a few centimetres of an NFC-compatible
terminal, thousands of which have been installed in Canadian storesat
great expense to card companies, banks and merchants. Any machine that
accepts a tap payment from a credit card will also take NFC transactions
from a smartphone. (Rumour has it the iPhone 6 series, expected out in
2014, will include an NFC chip, lending hope to frustrated Apple fans
who dubbed the technology Never Fucking Coming.)
Our
infrastructure for smartphone payment has quickly become so robust that
an international study conducted by Master-Card ranked Canada the number
two most mobile-payment ready nation in the world, just behind
Singapore and just ahead of the United States. The technology is here,
lying dormant. Do we have the will to use it? A recent financial
industry research paper applauded Canadas technological readiness for
mobile payments, but added this caveat: For Canadians,Guardian's
standing moldmaker offers a temporary solution to tie off and stay in compliance on standing seam roofs. the benefits are not fully understood.
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